What People Are Saying About Us:

 

We’re so thankful that our customers are willing to share their thoughts about us!

"Farquhar & Black was the insurance company of choice in my family while I was growing up. Not only my parents, but also my grandparents counted on F&B for autos, homes, and business — that underscores a 100 plus - year relationship with this insurance company who always treated us with integrity and fairness. When it was time for me to insure my first car, I never considered any other insurance company. Ned and his staff make life simple even at the worst of times. The only claim I recall was when my parked car was sideswiped during a snowstorm, and later determined to be totaled. F&B handled everything very smoothly until I was on the road again. F&B provides personal service and open communication every step of the way. I can’t say enough good things about them. "
-Ann Fothergill, Marblehead, MA
"Farquhar & Black has insured our business, home and autos for 30-plus years. They understand insurance and are very responsive to our questions and concerns. They have always been quick to act as our advocates; if a claim got messy they have been there to walk us through the process. They have been a very responsive business partner."
– Will & Darlene Gallien, Owners North Shore Fruit Basket
"I have been doing business for over 25 years with Farquhar & Black. They have insured my home and auto policies, business policies and investment properties. They have always handled my issues in a quick and professional manner. I am a believer in using a local agent. With Farquhar & Black I am able to pick up the phone and speak to someone I know and they know me. Any questions or problems I have are answered very quickly."
– Albert M. Local Business & Property Owner
"I have been a customer of Ned & Diana Breed for many years. I have both my personal and business insurance with Farquhar & Black. My previous agent of 35 years refused me house insurance because of the breed of dog we owned. Spoke to Ned and he said "No problem" and placed my insurance. After that Ned & Diana became our sole source for all types of insurance."
– Sam Kessel, customer since 2006
"You never know how good your insurance is until you have an issue. I had a pipe freeze/ flood 4 years ago. F&B was there throughout the entire process with a quick and fair resolution"
– Peter Jackson, Customer since 2001
"I have been with the Farquhar and Black Insurance Agency since I have driven my own car, 1957, and owned my first house in 1971. My parents were with them before me, and we never had any problems. I have had a couple of claims over the years on both an auto and on some of the houses I own and have owned. They were all settled speedily and fairly. The agency is a pleasure to do business with and are both knowledgeable and competitive with any others I have heard from over the years."
- Chip Randall, Customer since 1957
"Treating us right after all these years"
– Clara Grimes, Customer for over 20 years
"Great Agency!"
– Denise Marston, Customer for over 20 years
Question: Please briefly tell us what you like the most about doing business with Farquhar & Black? Answer: "Availability & Knowledge" Question: Is there anything we can improve on? Answer: "I don't think so!"
– Katherine C. Customer for over 20 years
"Farquhar and Black Insurance Agency is the BEST in Lynn---I have been a customer over twenty years--car, home--and any questions I've had they have handled expeditiously. They go above and beyond!
– Kim W
"F&B goes the extra mile to make insurance easy for the customer. Their employees are incredibly reliable & thoughtful - always looking for the best quotes and policies tailored to my needs specifically. I can rest assured knowing my assets are well cared for and protected - thank you F&B!"
– Mary Stuart Jacobstein, Customer since 2008
"Mara is always so helpful. Found me a new provider for cheaper auto coverage"
– Maureen Murray, Customer since 2008
"We have been happy customers for many years."
– Annette Turner, Customer for over 20 years
"We want to thank you guys for all the help you gave us in the past few weeks. I have misplaced Nick's card so please thank him too. Two things have become apparent, it's good to have a real live agent (not Internet) and the VIP service is the way to go."
– Dan & Cherie B., Peabody, MA
Question: Is there anything we can improve on? Answer: "Very Satisfying" Question: Please briefly tell us what you like the most about doing business with Farquhar & Black? Answer: "Your helpfulness. Thank you."
– Doris Harewood, Customer for over 20 years
Question: Is there anything we can improve on? Answer: "Parking" Question: Please briefly tell us what you like the most about doing business with Farquhar & Black? Answer: "Honesty"
– Lawrence Galeazzi, Customer for over 20 years
"I like being able to speak to the same person for everything."
– Lori Precourt, Customer since 2008
"My father was with F + B and I started in 1962 for my 1st house"
– Nick Freeman, Customer since 1962
"Thanks to your Great services for many good years."
– Patcharin Keosrikasem, Customer since before 2008
"I have been a customer for over fifteen years, and I'm very satisfied with the customer service"
– Roderick Chin
"Straight forward customer service and excellent work!"
– Sarjo Trawley, Customer since 2009
"I thank you for the wonderful & helpful service I receive"
– Theresa Keough, Customer for over 20 years
"We are a customer already, and have been completely satisfied with the service we receive from your team." – Victor Ahern, Customer since 1998
– Victor Ahern, Customer since 1998
"When I call, Jessica is there for me."
–Joseph Dellaporta Customer for over 20 years
"Very Nice, Helpful & Courteous"
–Shari & Stephen McGuirk Customer since 2008